Reference

How l222 Handles Your Personal Information

When you open an account with us, we collect certain personal details to keep your wallet secure and your account running smoothly.

Account data handled securelyJazzCash, Easypaisa, Raast transaction records protectedYour access rights clearly statedContact path for data requests
l222 How l222 Handles Your Personal Information
DATA REQUEST CONTACTS

Reach Us About Your Privacy

If you want to access, correct or delete the data we hold on you, contact our support team directly. We handle data requests separately from general account queries so your request goes to the right place without delay. Submitting your request through the email channel below means we can respond with a full account data summary.

Email Support Send your data access or deletion request to our support email. We aim to acknowledge within one business day and resolve within a reasonable timeframe.
Live Chat Reach the support team through the live chat widget in your account dashboard. For data requests, ask the agent to log a formal privacy ticket.
Account Settings Path Some data corrections — like updating your registered phone number for JazzCash or Easypaisa payouts — can be made directly inside your account profile section.
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We use SSL encryption across every page of the platform, including the deposit screens where your JazzCash and Easypaisa details are entered. Cookies on the site are limited to session management and performance tracking — no advertising cookies are placed without your consent. Your account password is stored in hashed form; we never see it in plain text. Data retention periods follow our internal policy and any requirements set by the jurisdictions in which we operate, where permitted by local law.

SSL Encryption Every page, login step and payment screen runs over SSL. Your account credentials and transaction data are encrypted in transit at all times.
Cookie Control We use session cookies to keep you logged in and analytics cookies to improve the platform. You can adjust cookie preferences through your browser settings at any time.
Data Retention Policy We keep your account data while your account is active. After closure, we retain only what applicable law requires and remove the rest within a set window.
Third-Party Processors JazzCash, Easypaisa and Raast payment processors receive only the transaction data they need to complete your deposit or withdrawal — nothing beyond that.

Common Questions About Your Data at l222

These are the questions we hear most often from account holders about how their data is managed, who can see it, and how to act on their rights.

We collect your name, email, phone number and date of birth at registration. If you deposit via JazzCash or Easypaisa, the transaction reference is also logged against your account.

Yes. Email our support team with your account username and a data access request. We will compile your account data and send it to your registered email address.

Only with payment processors — JazzCash, Easypaisa and Raast — and identity verification services, and only the minimum data needed to process your transaction or verify your account.

Minor details like your phone number can be updated in the account profile section. For changes to identity documents or registered name, contact support via live chat to raise a formal correction request.

We delete personal data that we are not legally required to keep. Certain transaction records may be retained for the period required by applicable law in eligible regions.

No advertising cookies are placed without your consent. We use session cookies for login continuity and analytics cookies to understand page performance — you can manage these in your browser settings.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.